Help

Support

We answer every message within two working days
Write to us at [email protected] — that address is read by the people who build the apps, not a ticket queue. We reply within two working days. If you are reporting a date that looks wrong, the form below gathers what we need to investigate it properly.

Report a date issue

A date in the app disagreeing with the panji on your wall is the most serious kind of bug we can have, and we treat it that way. Every report is investigated by hand against the printed almanac, and anything we change is written up publicly on Corrections — including what it changed from.

The details below matter more than they look: a tithi can legitimately differ between two cities on the same day, so knowing your city and which panji you are comparing against is usually what settles the question.

Settings → About, at the bottom.

Timings are computed for your city, so this changes the answer.

The single most useful field. Printed almanacs genuinely disagree with one another, so knowing which one you keep tells us whether this is our error or a difference between traditions.

This opens your own mail app with the details filled in, addressed to [email protected]. Nothing is sent anywhere until you press send, and no form service ever sees it.

Questions we are actually asked

Which panji is the data verified against?

Every named festival, jayanti and eclipse day in Panji is checked by hand against a printed Odia panji before it ships, and anything we have not confirmed is labelled in the app rather than quietly guessed. We will name the specific edition here once the current verification pass is complete, so that the claim is checkable rather than decorative.

Why do the timings differ from what my family in India sees?

Because they should. Sunrise in Bhubaneswar and sunrise in Dallas are roughly ten and a half hours apart, and a tithi begins and ends at a moment in absolute time — so the civil day it falls on genuinely differs by location. Panji computes the sky over the city you have set. An app showing one fixed date worldwide is showing most of its users the wrong one. If you want to observe alongside family in Odisha rather than by your own sunrise, set your city to theirs.

Does it work offline?

Fully. The calendar is computed on your device and the festival data is bundled in the app, so a whole year is navigable in airplane mode. There is no server to be down.

How do I change my city?

Settings → City. You can search for any city, or let the app use your location — which is resolved on your device and never transmitted. The app works fully without granting location permission.

How do I turn on Elder Mode?

Settings → Elder Mode. It enlarges type, raises contrast, and simplifies the day view to the things most often looked up. The setting persists across restarts, so you can enable it once on someone else's phone and leave it that way.

Why are there no ads?

Ads would mean trackers, and trackers would mean sending your observances to companies that have no business knowing them. We would rather not. No ads, no tracking, and no account is required to use the calendar.

I found something else wrong

Write to [email protected] with your app version and what you saw. Screenshots help.

Contact

[email protected] — or, written out so it is readable without a mail client: hello (at) panchangams (dot) com. It is monitored on working days and answered within two working days. There is no phone queue and no chatbot; you are writing to the people who build the calendar.